Do you print your work or will it come from a print lab?
I have chosen to partner with one of the nation's top print labs for several reasons. It's a vendor that I have worked with for over 12 years. By partnering with a professional print service I am able to provide a faster turnaround, meaning you get your artwork sooner. I can also keep costs down so that I can offer you the best value. Fine art printing on archival media with top quality inks to ensure that your artwork will last you a lifetime is an expensive process for an individual photographer like me. After all, I am a photographer not a printmaker. I spend much time in the field creating images and then additional time in my studio bringing them to life. That is my job. I trust the print lab to do their job.
Can I request a custom size print?
What are my payment and shipping options?
My online store accepts all major credit cards as well as PayPal. Shipping within the US is at a flat rate of $9.95 for Standard Ground Service.
* Multiple items of different types in the same order, i.e. 1 print and 1 canvas, may incur two shipping charges.
Does the image I see accurately represent what I will get?
I strive for image accuracy and color fidelity. I edit images on color corrected monitors and files are calibrated to print lab specifications before uploading but, in some cases, the visual representation may be approximate or slightly different due to the nature of your monitor calibration while viewing websites.
Are your Fine Art Prints framed or matted?
I do not offer those options at this time, partly due to prohibitive shipping costs. Your local framer will help you pick just the right frame for your print. I highly recommend an independent frame shop over a big box store. Your framer should know, but DO NOT forget to specify acid-free, museum-grade mat board to keep your print from becoming damaged over time.
How do I care for my print?
The best protection you can give your print is to protect it in a mat, behind UV-protection glass or Plexiglas, and in a frame away from direct sunlight. If you cannot frame your print right away, please store it flat, taking care to protect the surface from scratches and indentations.
What should I do if I receive a damaged piece of art?
If you receive a damaged photograph, please contact me within 24 hours. Save the box and ALL packing materials because I must have these items to process the claim. If the shipping materials are thrown out, I will be unable to process any claims.
I will do my best to ensure that you get a replacement print as soon as possible!